1. Introduction
TeleOptimus INC (“TeleOptimus,” “we,” “our,” or “us”) is an independent retailer/connector that helps customers compare available internet, TV, internet and TV bundle, and home security options based on their needs, budget, and service location.
We are not the actual internet, TV, or home security provider. Availability, pricing, speeds, packages, equipment, installation, taxes, fees, promotional offers, appointment options, and service terms are determined by the provider and may vary by location.
2. Information We Collect
When you visit our website, submit a form, request a consultation, call us, or interact with our ads or website, we may collect information such as:
- Full name
- Email address
- Phone number
- ZIP code and service address
- Service interest, such as internet, TV packages, internet and TV bundles, home security, or “not sure”
- Messages, notes, or details you submit through our forms
- Consent confirmation when you submit a form or request contact
- IP address, browser type, device information, and general usage information
- Referral source, page URL, form source, campaign source, UTM source, UTM medium, UTM campaign, UTM content, and UTM term
- Cookies, pixels, analytics data, and website interaction data
3. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiry or service request
- Review available internet, TV, bundle, or home security options in your area
- Connect you with authorized distributors, provider partners, or related service channels
- Contact you by phone, email, or text about your request
- Provide customer support and answer questions
- Improve our website, forms, advertising campaigns, and customer experience
- Measure advertising performance and track confirmed form submissions or lead events
- Maintain records for business, compliance, security, and operational purposes
4. Sharing of Information
By submitting your information on our website, you consent to TeleOptimus INC sharing your details with authorized distributors, provider partners, service provider channels, CRM/email/hosting tools, and related business partners as needed to respond to your inquiry, review available options, process your request, or communicate with you about services.
These parties may include, but are not limited to, authorized distributors, provider networks, and partner platforms that help review or fulfill service requests. We may also share information when required by law, to protect our rights, to prevent fraud or abuse, or to maintain website and business security.
5. Consent to Contact
By providing your phone number and submitting a form, you give express written consent to be contacted by TeleOptimus INC and its authorized distributors, provider partners, or service-related partners by phone calls, text messages, emails, or automated dialing systems regarding your inquiry or available service options.
Consent is not required as a condition of purchase. Message and data rates may apply. You may request that we stop contacting you by following opt-out instructions in a message or by contacting us directly.
6. Cookies, Pixels, and Tracking Technologies
We may use cookies, pixels, analytics tools, advertising tags, and similar technologies to understand website activity, improve website performance, measure advertising results, and track confirmed form submissions or lead events.
These tools may include services such as Google Analytics, Google Tag Manager, Meta Pixel, advertising platforms, and other analytics or marketing tools. These technologies may collect information such as browser type, device details, page visits, referral source, campaign information, and interactions with our forms or pages.
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
7. Advertising and Campaign Data
If you visit our website through an advertisement, search result, social media post, or referral link, we may collect campaign-related information such as UTM source, medium, campaign, content, term, ad source, or landing page source. This helps us understand which campaigns or pages are generating inquiries and improve our marketing efforts.
8. Your Privacy Rights
Depending on your location, you may have the right to request access to the personal information we have about you, request correction, request deletion, or request that we limit certain uses of your information.
California residents may have rights under the California Consumer Privacy Act and related privacy laws, including the right to request access, deletion, correction, and to opt out of certain selling or sharing of personal information.
9. Do Not Sell or Share My Personal Information
To submit a privacy request, including a request related to “Do Not Sell or Share My Personal Information,” please contact us at:
Email: info@teleoptimusinc.com
Please include your name, contact information, and the nature of your request so we can review and respond appropriately.
10. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
11. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, improving our services, and operating our website.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, provider sites, advertising platforms, or partner services. We are not responsible for the privacy practices, content, policies, or actions of third-party websites or services. You should review their privacy policies before submitting information to them.
13. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take reasonable steps to delete it.
14. Service Availability and Provider Terms
TeleOptimus INC is not the actual internet, TV, or home security provider. We help customers compare and review available options through authorized distributors, partners, and provider channels.
Final pricing, availability, installation, equipment, taxes, fees, speeds, packages, promotional offers, appointment options, billing, and service terms are determined by the selected provider and may change without notice.
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the updated policy.
16. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:
TeleOptimus INC
1885 Victory Blvd, Staten Island, NY 10314
Phone: (518) 207-4993
Email: info@teleoptimusinc.com